Privacy Policy
Last updated 7 October 2026
Patience To Profit collects only what it needs to run your account and your purchases, never sells it, and you can ask to see or delete it at any time.
Who is responsible
Patience To Profit, 55 Colmore Row, Birmingham B3 2AA. Contact: ptp@patiencetoprofit.com.
What we collect and why
| Information | Why we use it | Legal basis | How long we keep it |
|---|---|---|---|
| Name and email | Your account, sign in, receipts, service emails | Contract | While your account is open, then 2 years |
| Purchases and payment records (not card numbers) | Access, accounts, tax | Contract and legal duty | 6 years (HMRC) |
| Signed programme agreements | Evidence of your request for immediate access | Legitimate interest | 6 years after the purchase |
| Lesson progress, quiz results, watch time | Progress bars, pacing, unlocking lessons | Contract | While your account is open |
| Posts, comments and chat messages | Running the community | Contract | Until you or an admin delete them, or the account closes |
| Mentorship application answers | Deciding whether mentorship is a fit | Consent | 2 years |
| Email for the free guide | Sending the guide and occasional news | Consent | Until you unsubscribe |
| Device and browser details | Security and fixing problems | Legitimate interest | 12 months |
Who helps us run PTP
Stripe (payments), Supabase (accounts and database), Resend (email), Bunny (video), Cloudflare (website hosting) and Telegram (support messages, if you contact us there). Some store data outside the UK; where they do, they are covered by UK approved safeguards such as the UK International Data Transfer Addendum.
Marketing
We only send news and offers if you have agreed, and every email has an unsubscribe link.
Cookies
The site and portal use only the storage needed to keep you signed in and remember your light or dark setting. If we add analytics or advertising cookies, we will ask first.
Your rights
You can ask to see, correct, download or delete your information, or object to how we use it. Email ptp@patiencetoprofit.com with "Privacy request" in the subject; we reply within one month. Records we must keep by law, such as payment records, are kept for the period shown. You can also complain to the Information Commissioner's Office at ico.org.uk.
Children
PTP is not for anyone under 18, and we do not knowingly collect their information.